Refund Policy
Refunds are available only for services not yet started. Once document preparation or consulting has begun, fees become nonrefundable due to time and labor invested.
Non-Refundable Items
Your fee covers:
- Professional document preparation
- Strategic guidance
- Case organization
- Claims support
- Research and analysis
- Administrative assistance
- Coaching and preparation
- Filing instructions
- Completed or partially completed work
Cancellations
If you need to cancel a scheduled consultation, please notify us at least 24 hours in advance.
Missed appointments or sameday cancellations may be subject to a rescheduling fee.
Missed appointments or sameday cancellations may be subject to a rescheduling fee.
Service Dissatisfaction
If you are dissatisfied with your service, we encourage you to contact us immediately. We will
make every reasonable effort to address concerns and ensure your satisfaction.
make every reasonable effort to address concerns and ensure your satisfaction.
